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Tinder updates its approach sicuro handling reports of serious abuse and harassment

January 14 , 2023

Tinder updates its approach sicuro handling reports of serious abuse and harassment

As verso result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Sistema), Tinder today announced per handful of product improvements as well as istruzione for internal teams at the dating app maker designed to better support survivors of abuse and harassment. Soon, Tinder also says its members will have access onesto sostrato checks on their matches through Formazione, a nonprofit the dating app maker invested durante last spring.

One key aspect of the partnership with RAINN involved preparazione Tinder's customer care gruppo. Through the preparazione, team learned how survivors may report abuse and harassment, and how sicuro pubblicita reports of serious abuse - even if the reports use vague language sicuro describe the events. The pratica, which is now also per mandatory part of Tinder's onboarding and training carriera, additionally provides instructions on how staff members should respond esatto these types of reports when they occur.

Meanwhile, sopra the Tinder app, survivors will gain access esatto verso more direct way onesto report someone they've unmatched with, even if https://datingrecensore.it/theadulthub-recensione/ they've waited some time before making their report. And they can now opt whether or not they want onesto receive follow-up information about actions taken, as some prefer puro receive updates and others do not.

The app will also provide alternative support options, as not everyone will feel comfortable making verso direct report. Through the Tinder Safety Center, verso dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access sicuro background checks on matches from Educazione. Tinder invested verso seven-figure sum into New York-based Istruzione con , which offers an alternative preciso traditional preparazione checks that surface a wide variety of personal information - like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.

The Tinder Safety Center is now also accessible from anywhere per the app, reducing the number of taps it takes for per user esatto locate the resource.

“Our members are trusting us with an incredibly sensitive and vulnerable part of their lives, and we believe we have verso responsibility sicuro support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety and Affable Advocacy for Tinder and Competizione Group, con per statement about the changes. “Working with RAINN has allowed us puro take a colpo-informed approach preciso member support for those impacted by harassment and assault,” she added.

Ammaestramento instead focuses on whether or not someone's background indicates a history of violence

Breeden, who held a similar position at Uber, joined Tinder sopra as Competizione Group's first-ever head of safety and communautaire advocacy, tasked with overseeing the company's safety policies across its apps, including Tinder, Hinge, Incontro, OkCupid and Plenty of Fish.

Tinder and other dating apps have put per higher focus on member safety features after per 2019 report revealed how dating apps run by Tinder parent Incontro Group allowed known sexual predators to use its apps, due onesto the lack of background check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women - per key dating app demographic.

Con early 2020, Tinder invested con Noonlight to help it power new safety features inside Tinder and other Incontro-owned dating apps, ahead of its investment mediante Formazione.

Spetitor, Bumble, has marketed itself as being more women-friendly, launching per number of features designed esatto keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option onesto hide from victims, for example. Tinder has followed suit, launching new safety features of its own.

Tinder's sommita U

The company has also felt the pressure esatto get ahead of coming regulations impacting tech companies, like those operating affable media apps and dating services. Tinder, which dominates the dating app market, today plays in affable networking as well, with additions like quick chat features, an interactive filmato series and other additions puro its new Explore hub durante the app.

“By adopting more turbamento-informed support practices, Tinder will be better positioned sicuro support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, aiuto president of Consulting Services at RAINN, sopra verso statement.